Problem-solving Guide¶
Only one side of the build platform can be used to print the model/ the model falls off during printing/ the height of the model does not match the pre-set value.
Reason: The zero position is not accurate.
Solution: Ajust the zero position.
The model is not printed well.
Reason: There are impurities remaining at the bottom of the resin tank.
Solution: Cure the resin.
There are abnormal noises from the tilting motor when peeling off the model.
Reason: The frictional resistance is too high.
Solution: Apply lubricating oil to the screw of the tilting motor.
There are abnormal noises when the printer platform is reset after peeling off the model.
Reason: The processing parameter package does not match.
Solution: Contact Shining 3D technical supporters for appropriate parameter package.
The model is displayed in red.
Reason: The file size exceeds the build platform or the model needs repair.
Solution: Reduce the size of the model to within the platform range or repair the model.
A "Print error" prompt pops out.
Reason: The printer does not function properly when printing SLP files.
Solution: Reprint or restart the printer.
A "No device" or "No material" prompt pops up.
Reason: The device or material was not selected before the operation.
Solution: Select the device or material first before performing other operations.
A "No selected model" prompt pops up.
Reason: There is no model selected at the moment.
Solution: Select at least one SLP file before performing other operations.
A "The target device does not respond" prompt pops up.
Reason: The device or material was not selected before the operation.
Solution: Select the device or material first before performing other operations.
A "Unknown interruption" prompt pops up.
Reason: The file transfer is interrupted.
Solution: Re-transfer the file.