Refer and Earn¶

This article answers frequently asked questions about the "Refer and Earn" program.

What is the "Refer and Earn" program?¶

This is a reward program designed to thank our loyal users and welcome new ones. You can invite new friends to use our design services by sharing your exclusive referral code. After a successful referral, both you and your friend will receive credit rewards.

Who can make a referral?¶

Any user whose institution has successfully completed at least one design service order on our platform can participate as a referrer.

You can access the "Refer and Earn" program page from the design service homepage to generate and copy your exclusive referral code. You can then share this code with friends through any method, such as email.

What are the requirements for the referred new user?¶

The referred user must belong to an institution that has never placed any design service orders on our platform.

How does a new user use the referral code?¶

On the checkout page for their first order, the new user will see a "Referral Code" input field. They can enter the received code there to complete the process.

When are the rewards issued? How can I check them?¶

Once the new user successfully pays for their first order, the system will automatically issue the credit rewards to both the referrer and the referred user. You will receive a pop-up notification, an inbox message, and an email once the rewards are credited.

Are there any restrictions or important notes for the program?¶

Please note the following:

Referral Code Validity: Each referral code is valid for 90 days and must be regenerated after expiration. Within its validity period, a single code can be used by a maximum of 300 new institutions.
Monthly Referral Limit: As a referrer, you can successfully refer a maximum of 100 new users per calendar month.
Order Refunds: If the new user's first order is refunded, the system will revoke the credit rewards issued to both parties for that referral.
Site Restrictions: The referral program is only valid between users on the same site (e.g., domestic users cannot refer overseas users, and vice versa).
Usage Limit: A new institution can only participate in the program and use one referral code once.