Cases

On the Cases, you can view and manage the cases of a institution. Click the Cases Number to navigate to the detail page.

Note

If a user is an ordinary member, only the cases of the user under certain institution can be managed.

Cases list

① You can filter cases by cases status, case type and upload time. For specific cases, you can find it by entering patient's name, creator, lab’s name or case number. Click Reset to reset filter.

② Buttons introduction:
Download the case: Click this button to navigate to the Download tab, where you can download project documents such as model files.
Cancel the case: Click this button, and a window for a second confirmation will pop up. Then click Confirm to cancel the case.
View design scheme: Click this button to navigate to the Design tab, where you can download and view the design plan(scheme), and confirm the scheme or reject the program.
View design: Click this button to navigate to the Design tab, where you can download and view the design files, and confirm or reject the design.
Confirm deliveries: Click this button, and a window for a second confirmation will pop up. Then click Confirm to confirm deliveries.
Require re-delivery: Click this button, and a window for a second confirmation will pop up. Then click Confirm to require re-delivery.

Detail page

① Basic information

Icons introductionButtons introduction

Icons below the case number:
: Patient.
: Creator.
: Lab.
: Upload time.
: Case type.

Note

You can click return icon in the ① to back to the case list.

You can click icons on the Actions column to manage cases:
: Cancel case.
: Confirm scheme.
: Reject scheme (Call back program).
: Confirm design.
: Reject design.
: Confirm deliveries.
: Require re-delivery.

② Detailed information

PreviewDetailsMessagesDesignAttachmentDownloadProcessing/Shipping information

A model list associated with the case is shown. The working jaw is shown first.

① Model list: You can click Hide (Default) or View on the left of model list to hide or view the selected model. Drag the slider to adjust its transparency.

Note

The model list unfolds by default, and click Unfold on the right side of the interface to hide it.

② Buttons introduction:

• Display label: Indicate the label is hidden, and the upper right numbers (if have) indicates the number of label.

• Hide label: Click to show a pop-up label list where all label items are displayed; At the same time, their corresponding markers show on the model. Click the markers or a label item to show a comment box. And the model itself zooms in or out to the size when the marker was added.

  • Add label: Click in the label list and move the cursor to the target position on the model and then add a marker and write comment.
  • Delete a single label: Hover over a specific label item, and click Delete that appears in the right-upper corner to delete the label.
  • Delete labels in batches: Click Batch select in the right-upper corner of the label list, check the label items that need to be deleted, and then click Delete to delete them in batches.

  Note

  • You can close the comment box by pressing Esc.
  • If you are editing the content, press Esc to undo.
  • Label is added only for one model. If a model is hidden, its labels will also be hidden.
  • Click chevron-right to hide the label list.
  • Press Up or Down to switch labels.

• Display texture: Indicate the texture is hidden. The model show texture (if has) by default.

• Hide texture: Indicate the texture is displayed.

• Switch perspective view: Switch to camera perspective. The default is camera orthographic view. The illustration of two perspectives is shown in the follows.

  

• Full screen: Click this button to preview the model in full screen. To exit full screen, click exit full screen , or move the cursor to the top of the screen to appear the circle-xmark and click it. Or just press Esc to exit full screen.

• Reset: If the view or position of a model is adjusted, click this button to reset the model to the initial state.

③ Operation introduction:

• Rotate: Hold down the Left Button or Right Button and drag in the direction you want.
• Zoom: Hover over a model, scroll up the Middle Button to zoom in the model, and scroll down the Middle Button to zoom out the model.
• Pan: Press Shift and hold Left Button and drag in the direction you want.

④ Creating reports:

Click to open the Settings Of Oral Health Report window, and click Start to enter the report editing page.

Note

• Only orders with intraoral scan models which are uploaded from the authorized devices have the Creating Reports button enabled on the Preview page.
• If prompted with the message “The temporary preview file has been expired”, please click Regenerate before creating a report.
• If prompted with the message “The uploading device of this data does not have permission to create reports”, please check if the upload device for the intraoral scan model belongs to a third party or if it has received authorization.

① Cases information: including FDI notation, processing type and the name of processing material.
② Basic information: including doctor's name, printer information and device information.
③ Screenshot: Take a picture of model.
④ Buttons introduction:
Print case: Printing content includes case information, screenshots and FDI notation; You can add notes and save it as PDF.
Refresh: Refresh case information.

Note

• Cases information and basic information should be entered when the case is created.
• Only the cases include design type have printer information
• Device refers to the scanner that associates with the case.

You can send text messages and upload data files with no format limits.

Note

• Data Files can only be uploaded individually.
• If on the right of uploaded file is green check , it indicates the file is uploaded successfully; If you need to delete the uploaded file, hover over the target file and click circle-xmark that appears in the right to delete. You can click Print in right-upper corner to download it after submission.

View and manage design plan, design file and printable documents uploaded by the lab.

Note

Only design case contains the design information.

① Design plan/Design file:
Select Confirm or Reject design plan or design file, and a two-step confirmation dialog will pop up.

Buttons introduction:

• : Go to Slicing.
• : Open the model preview window; for more introduction about operation buttons, please see preview.
• : Open AccuWare.
• : Download the original file.

Note

Before interacting with the page, please confirm the User Notice, otherwise it will affect your normal use.

② Printable documents:

•  : Send print jobs to printer.
• : Delete printable documents.
• : Download printable documents.

Note

• Only pending files and files that failed to send can require a resend. Finished jobs cannot be send again.
• Tasks that are waiting in queue, sending or printing cannot be deleted.

The flow chart of printing status is shown in the following figure.

stateDiagram-v2
    direction LR
    Waiting to send --> The selected printer has a pending job?
    The selected printer has a pending job? --> Waiting in queue: Yes
    The selected printer has a pending job? --> Pending: No
    Waiting in queue --> Sending
    state fork_state <<fork>>
    Sending --> fork_state
    fork_state --> Finished
    fork_state --> Send&nbsp;failed
    state join_state <<join>>
    Send&nbsp;failed --> join_state
    Send&nbsp;failed --> pending
    Finish --> join_state

The attached images uploaded from the time when the case was created are displayed, excluding intraoral scan, face scan and other 3D models.

Click on a single image allows you to zoom in for a closer view. At the top of the enlarged preview image, you will find two buttons:

• : Download.
• : Exit the zoomed-in preview.

Note

You can also press Esc to exit the preview.

The project documents such as model files and temporary converted files are available for download.

• Other formats: Convert project documents to other file formats, with support for formats such as PLY, STL, OBJ, and more.

Note

• Different target formats can be selected simultaneously for conversion, and you have the option to check for notification upon completion.
• Temporary converted files will be stored for 3 months. After expiration, they will need to be reconverted.

• Download: Download project files or temporary converted files.

Processing information: provide processing log and main material information.
Shipping information: display logistics provider's name and tracking number and recipient's contact information.