Cases processing¶

To complete the overall business process, you will need to process cases from clinics.

Go to the Cases where you can process cases by clicking the button on the Actions column. For more details, please refer to the case list.

You can click the Cases Number to navigate to the detail page.

Buttons introduction:

: Download related project documents.

: Upload design plan or files.

: Cancel the case.

: Confirm the case.

: Reject the case.

: Deliver.

Please refer to the flowchart below for the operational workflow.

---
title: For the processing case
---
stateDiagram-v2
    direction LR
    Pending --> Clinic&nbsp;cancels&nbsp;the&nbsp;case?
    Clinic&nbsp;cancels&nbsp;the&nbsp;case? --> Cancelled: Yes
    Clinic&nbsp;cancels&nbsp;the&nbsp;case? --> Pending: No
    Pending --> Lab&nbsp;accepts&nbsp;the&nbsp;case?
    Lab&nbsp;accepts&nbsp;the&nbsp;case? --> Rejected: No
    Lab&nbsp;accepts&nbsp;the&nbsp;case? --> To&nbsp;be&nbsp;Shipped: Yes
    To&nbsp;be&nbsp;Shipped --> Clinic&nbsp;Receipt&nbsp;Confirmation: Fill in Shipping info
    Clinic&nbsp;Receipt&nbsp;Confirmation --> To&nbsp;be&nbsp;Shipped: Request redelivery
    Clinic&nbsp;Receipt&nbsp;Confirmation --> Completed: Confirm receipt
    Completed --> [*]

---
title: For the case that includes design
---
stateDiagram-v2
    direction LR
    Pending --> Clinic&nbsp;cancel&nbsp;the&nbsp;case?
    Clinic&nbsp;cancel&nbsp;the&nbsp;case? --> Cancel: Yes
    Clinic&nbsp;cancel&nbsp;the&nbsp;case? --> Pending: No
    Pending --> Lab&nbsp;accepts&nbsp;the&nbsp;case?
    Lab&nbsp;accepts&nbsp;the&nbsp;case? --> Reject&nbsp;the&nbsp;case: No
    Lab&nbsp;accepts&nbsp;the&nbsp;case? --> Scheme&nbsp;to&nbsp;be&nbsp;uploaded: Yes
    Scheme&nbsp;to&nbsp;be&nbsp;uploaded --> Scheme&nbsp;to&nbsp;be&nbsp;confirmed: Upload the scheme
    Scheme&nbsp;to&nbsp;be&nbsp;confirmed --> Clinic&nbsp;confirm&nbsp;the&nbsp;scheme?
    Clinic&nbsp;confirm&nbsp;the&nbsp;scheme? --> Design&nbsp;to&nbsp;be&nbsp;uploaded: Confirm the scheme
    Clinic&nbsp;confirm&nbsp;the&nbsp;scheme? --> Scheme&nbsp;to&nbsp;be&nbsp;uploaded: Reject the scheme

stateDiagram-v2
    direction LR
    Design&nbsp;to&nbsp;be&nbsp;uploaded --> Design&nbsp;to&nbsp;be&nbsp;confirmed
    Design&nbsp;to&nbsp;be&nbsp;confirmed --> Clinic&nbsp;confirm&nbsp;the&nbsp;design?: Upload the design
    Clinic&nbsp;confirm&nbsp;the&nbsp;design? --> Design&nbsp;to&nbsp;be&nbsp;uploaded: No
    Clinic&nbsp;confirm&nbsp;the&nbsp;design? --> To&nbsp;be&nbsp;shipped: Yes
    To&nbsp;be&nbsp;shipped --> Clinic&nbsp;confirm&nbsp;the&nbsp;receipt?: Fill in shipping info
    Clinic&nbsp;confirm&nbsp;the&nbsp;receipt? --> To&nbsp;be&nbsp;shipped: Request redelivery
    Clinic&nbsp;confirm&nbsp;the&nbsp;receipt? --> Completed: Yes