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Software Installation

To use the scanner, you need to install the EXScan H software first (hereinafter referred to as "the Software").

Environmental Requirements

Recommended configuration:

Configuration Recommendation
Operating System Window 10 (64-bit) and Window 11 (64-bit).
Processor Intel® Core™ i7-8700 or above.
Note
Improper computer configuration or hardware issues will cause CPU performance degradation and affect the user experience, it is recommended that you use the CPU-Z tool to check CPU performance before starting scanning; for more, please see processor.
Graphics Card NVIDIA RTX 3060 or above.
VRAM 4GB or above.
RAM 32GB or above.
Interface USB 3.0.

Processor

Install and launch CPU-Z, follow the steps in the right figure to get a CPU multi thread performance score. A score of 4000 or more is required.

OpenGL

Please use a NVIDIA11 discrete graphics card for better and smoother scanning experience.
Besides, NVIDIA1 discrete graphics card should meet requirements as follows:

● The graphics card should support CUDA 10.2 or above. You can use NVIDIA Control Panel > Help > System information > Components to get the current CUDA version.

● The graphics card should support OpenGL 4.3 or above Use OpenGL Extensions Viewer to check the OpenGL version, if it is lower than 4.3, please update the graphics card driver and check again. If it is still lower than 4.3, it means that the graphic card CAN NOT support the scanner.


The instruction about using graphics card on two types of device is shown as follows:

  • Use a discrete graphics card on desktop:

    Connect your monitor to the port of discrete graphics card on the back of your computer, and OS will use the discrete graphics card automatically.

  • Use a discrete graphics card on laptop:

    1. Launch NVIDIA Control Panel on your laptop.
    2. Go to 3D Settings > Manage 3D Settings > Global Settings, select High-performance NVIDIA processor and Apply.

Software Installation

Please log in, choose the corresponding device for software download. You can also use the software from the USB drive included in the device's packaging for installation.

Caution

  • Administrator rights are required for the software installation. The initial installation environment may take a long time, please wait patiently.
  • Please do not install the software in "C:\Program Files" or "C:\Program Files (x86)". The software will not run when installed under these folders due to restricted rights.

  1. We use CUDA from NVIDIA to get high scanning experience. ↩