Installation¶
Before using the scanner, you need to install the EXStar Hub software (hereinafter referred to as "software").
Operating Environment¶
| Recommended Configuration | |
|---|---|
| Processor | 13th Gen Intel® Core™ i7-13700H or higher |
| Graphics Card | NVIDIA GeForce RTX 3060 Laptop GPU or higher |
| VRAM | 6 GB or higher |
| RAM | 32 GB or higher, DDR5 dual-channel |
| Interface | USB 3.0 |
| Operating System | Windows 10 Pro (64-bit) and Windows 11 Pro (64-bit) |
Note
- The current version only supports NVIDIA graphics cards.
- Make sure that Vulkan 1.2 or higher versions are supported. If not, please update the Graphics card driver.
Graphics Card¶
It is recommended that you use the following graphics cards for a smoother scanning experience.
- NVIDIA GeForce RTX 3060
- NVIDIA GeForce RTX 4090
- NVIDIA RTX A5000
- NVIDIA GeForce RTX 5060
- NVIDIA GeForce RTX 5070
- NVIDIA GeForce RTX 5080
- NVIDIA GeForce RTX 5090
- NVIDIA RTX 4000 Ada Generation
- NVIDIA RTX 5000 Ada Generation
- NVIDIA RTX PRO 4000 Blackwell
Download¶
Please log in to Download Center, select the software to download, and complete the installation according to the software installation wizard.
Note
During the software installation, TeamViewer is selected by default for bundled installation. After installation, launch the software and click 
> Support > Remote Assistance to initiate TeamViewer. If remote assistance is not needed, uncheck the TeamViewer option during installation to prevent automatic installation of TeamViewer along with the software. You can later download TeamViewer independently via the TeamViewer official website.