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Install software

To use the scanner, you need to install the EXStar software first (hereinafter referred to as the "software").

Computer & Operating system requirement

Recommended computer:

Component Model
CPU Intel® Core™ i7-11800H or above
Graphics card NVIDIA GTX 1060 or above
Graphics memory 6GB or above
RAM 32GB or above
USB 2.0 or above

Recommended operating system: Windows 10, Windows 11 (both 64-bit only)

CPU

Improper computer configuration or hardware issues will cause CPU performance degradation and affect the user experience, it is recommended to use the CPU-Z tool to check CPU performance before starting scanning.

CPU-Z: https://www.cpuid.com/softwares/cpu-z.html

Install and launch CPU-Z, follow the steps in below figure to get a CPU multi thread performance score. A score of 4000 or more is required.

OpenGL

To use the scanner, you need a graphics card (integrated or discrete) which can support OpenGL4.3 or above.

Use OpenGL Extensions Viewer to check the OpenGL version, if it's lower than 4.3, please update the graphics card driver and check again, If it's still lower than 4.3, it means that the graphic card CAN NOT support the scanner.

GPU

Highly recommend to use a NVIDIA1 discrete graphics card for the scanner.

The NVIDIA discrete graphics card should support CUDA10.2 or above.

Use NVIDIA Control Panel to get the CUDA version with follow steps.

  • Launch NVIDIA Control Panel

  • Go to Help>>System information>>Components.

Use a discrete graphics card on desktop

  • Connect your monitor to the port of discrete graphics card on the back of your computer, OS will use the discrete graphics card automatically.

Use a discrete graphics card on laptop

  • Launch NVIDIA Control Panel on your laptop.

  • In 3D Settings --> Manage 3D Settings --> Global Settings, select High-performance NVIDIA processor and Apply.

Get the installation package

Please visit the following website to get the installation package. https://support.einstar.com/support/home

Install the software

Please follow the installation wizard to install the software.

Note

  • Administrator rights are required for the installation of the software.

  1. We use CUDA from NVIDIA to get high scanning experience. ↩