Upgrade
When new software is released, you will get prompted when launching the software. If the firmware in the software is newer than that in the scanner, you will get prompted too.
Firmware upgrade¶
The firmware is running on the scanner, it will be upgraded for better performance, stability or bug fixing.
Warning
Make sure that the device is powered on during the upgrade; avoid interruption of the upgrade due to power cuts.
When the scanner is connected, the software will automatically detect the firmware. If the firmware does not match, it will prompt you to upgrade the firmware. Click Yes to upgrade.
![](https://doc-asset.shining3d.com/exstar/en-firmwareupdateprogress.png)
Software upgrade¶
Software upgrade is to optimize software performance, add new functions or bug fixing.
Warning
The software will be closed during upgrading, please save your projects properly before upgrading.
It is highly recommended to use the latest version of software. If not, a reminder will pop up immediately when you launch the software.
![](https://doc-asset.shining3d.com/exstar/en-softwareupgrade.png)
![](https://doc-asset.shining3d.com/exstar/en-softwareupgrade-install.png)