Upgrade¶
When a new version of the software or the firmware is released, you will see a prompt when you launch the software.
Firmware Upgrade¶
Update the firmware of charging dock for better performance, stability or bug fixing. Click Confirm to start the firmware upgrade, as shown below.
Caution
- To perform a firmware update, the charging dock must be connected to the PC via USB.
- Make sure that the device is powered on during the upgrade; avoid interruption of the upgrade due to power cuts.
- Do not use mismatched firmware, because this may affect the scanning effect. If in doubt, please contact your supplier or technical support.
- If the upgrade fails, please power off the device and reconnect it to upgrade again.
Software Upgrade¶
Update the software for better performance, new functions or bug fixing.
PC software¶
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When the software detects a new version, it will display a pop-up after you run the software; you can also check the current software version and see if there are updates by going to Help > About interface.
Click Download now and download the installation package in the background.
When the download is completed, a window will pop up for users to decide whether the new version shall be installed immediately.
Click Yes to start installing.
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Caution
The software will automatically close during the installation. Please make sure to save the scanned data in advance to avoid any data loss.
Device software¶
If the device software version is too low and not supported by the FreeScan Omni software, you can upgrade the device software after connecting it to the PC.
- Open the device folder on your PC.
- Click Upgrade.
- In the pop-up file dialog, select and import the installation package (
*.tar.gz).
Caution
- The installation package version must be newer than the current device version.
- Make sure the device has sufficient battery power.
- Make sure the device has enough disk space.
- Do not disconnect the device during the installation.