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Device Pairing

This software supports wireless scanning with wireless connected devices. If the wireless connection fails, you can choose the wired pairing. Once the pairing is successful, you can use wireless scanning.

Wireless Connection

Please launch the software to establish a wireless connection. Once the wireless connection is successful, you can use the device for wireless scanning.

Connection Steps

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After completing the device connection, launch the software, and the device will automatically establish a wireless connection.

Note

If the automatic wireless connection fails, you can reconnect the device by the following two methods:

  • Method 1: Click on the corresponding position in the navigation bar to reconnect the device.

  • Method 2: Click on the top right corner > Connection Guide, then click Connect in the pop-up window to connect the device.

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If the wireless connection fails multiple times, you can connect the device to the computer using a data cable for wired scanning. Alternatively, follow the instructions to do the wired pairing. After the successful pairing, you can use the device for wireless scanning.

Wired Pairing

Caution

If you encounter the following situations, please connect the device to the computer using a data cable and complete the wired pairing. Only after the successful pairing can you use wireless scanning:

  1. Multiple failed attempts at wireless connection.
  2. Changed to a new router.
  3. Altered the router's name or password.

Pairing Steps

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  1. Go to the router settings page, set the router to Wi-Fi 6 mode, and disable 2.4 GHz.
  2. Launch the software and click in the top right corner of the software.
  3. Click Connection Guide in the pop-up window and switch to the wired pairing.
  4. Click Pair, input the corresponding SSID and password of the router in the pop-up window, and click Confirm.
  5. After successful connection, you can click to view the connected device and the connection status.

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Note

If the wired pairing ended in failure for several times, please contact technical support promptly.