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Installation

Please install the software before using the scanner.

Steps

  1. Insert the dongle.
  2. Copy the installation file to the PC and double-click to run it.
  3. Install the software by following the guidance.

Environmental Requirements

Recommendation
Operating System Windows 11 Professional 22H2 (64-bit)
Processor 13th Gen Intel® Core™ i7-13700H or above
Graphics Card NVIDIA GeForce RTX 4060 Laptop GPU or above
VRAM 8 GB or above
RAM 64 GB or above, DDR5 dual-channel
Interface USB 3.0

GPU

Please use a NVIDIA discrete graphics card for better scanning performance.

Use a discrete graphics card on desktop

Connect your monitor to the port of discrete graphics card on the back of your computer. OS will use the discrete graphics card automatically.

Use a discrete graphics card on laptop

  • Launch NVIDIA Control Panel on your laptop.

  • In 3D Settings > Manage 3D Settings > Global Settings, select High-performance NVIDIA processor and Apply.

Caution

  • Administrator privileges are required for software installation.
  • The initial installation process may take some time, please be patient.
  • Do not install the software in C:\Program Files or C:\Program Files (x86) directories to prevent startup issues.
  • If driver abnormalities occurs, please open Device Manager, uninstall the current driver, and reinstall it. If reinstalling the driver does not resolve the issue, please contact technical support promptly.