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Scanner Storage

In case you need to transport the device, we strongly recommend that you keep the original packaging after unpacking the Scanner. Shipping the device without its original packaging material may cause possible product damage and result in additional service fees.

If the original packaging is no longer available or damaged, carefully package each part of the scanner with bubble wrap to protect against any possible damage during transportation.

  • Make sure that the scanner is clean before placing it in the original carry box/package to avoid any possible contamination.

  • Place each part of the product, e.g. the tip, scanner body, cradle, power adapter, in the original package carefully and prevent kinks of the cable.

  • Make sure that each cable is rolled up and tangle-free before placing it in the original carry box.

  • Before closing the lid, make sure no part of the product is protruding from the package.

  • Always place the scanner in the cradle when it is not in use.

  • When the scanner tip is detached from the scanner body, always protect the subtle units and the inner optical components on the front end of the scanner by putting on the supplied dust cap.

  • Ensure the scanner is clean before long-term storage.

  • Avoid storing the scanner and accessories in areas of extreme temperatures or under direct sunlight.

  • Before storing the scanner, make sure the scanner tip, scanner body and cradle are thoroughly dry.