Skip to content

Connect/Disconnect the Scanner

Caution

  • Please follow the equipment connection diagram when connecting the devices and aware the sequence of cable interface connections. Do not use non-kit cables for connection.

  • To ensure equipment performance and safety, use only the original accessories and software provided with the device.

  • Using cables or accessories other than those provided in the package might result in equipment malfunctions, damages, or financial losses.

  • Ensure the supplied software programs are installed on your computer before the connection.

  • If the accuracy of the equipment decreases or if the equipment does not work properly, please consult technical support promptly.

  • Install the scanner in accordance with the instructions stated in the Manual.

  • Use the scanner only in dental laboratories, dental clinics, and equivalent environment.

  • Do not install, place, and use the scanner in dusty and damp environment or in the areas of temperature extremes or in direct sunlight.

  • Prepare a flat surface, e.g. your desk, for the scanner and the cradle. Do not place them on a slanted surface.

  • Before the installation is completed, do not plug the power adapter into the wall outlet or turn on the scanner until you are instructed to do so.

  • Always hold the scanner firmly when lifting from the stand or when using the scanner. Do not shake the scanner.

  • Always return the scanner to the cradle when it is not in use. Do not place the scanner in heated or wet surfaces as this can cause damage to the scanner.

  • It is normal that the scanner gets warm when in use. Do not block the ventilation holes on the bottom of the scanner. If the scanner overheats, the scanner will stop working.

  • Ensure that you use only the supplied power adapter, power cable, and USB cable.

Attach and Detach the scanner tip

Caution

  • Do not place your finger(s) on the mirror of the tip when attaching as this may result in damage to the mirror.
  • Do not place your finger (s) on the lens of the tip when detaching the tip to prevent damages to the lens.
  • Do not attempt to clean the outer units and inner optical components on the front end of the scanner with any sharp objects or other such tools, which may result in scratches and damage to the scanner.

Follow the step below to attach the scanner tip:

Hold the scanner tip firmly with your thumb and forefinger on both sides, and then gently attach the tip facing downward to the scanner.

Follow the step below to detach the scanner tip:

Connect and disconnect the scanner

Follow the steps below to complete the connection and disconnection:

Follow the steps to complete wired connection.

  1. Push the scanner tip hard to the scanner main body to ensure firm attachment.

  2. Connect the scanner cable to the Type-C port.

  3. Click the shortcut icon of IntraoralScan (Named "Dental Launcher") on the desktop to launch the software.

Caution

Do not roll the cable over the handle of the scanner or even create any sharp bends in the cable after you disconnect the scanner.

  1. Quit the IntraoralScan scanning software.
  2. Disconnect the scanner with the computer.