Skip to content

Activation

If you are using the device for the first time, please start the software after installation and log in with your SHINING 3D user account to activate the device.

Registration

Click Register and fill in the account information in the registration pop-up.

Col

Col

Note

  • Enter valid email or phone number to get verify code for registration.
  • Fill in correct user information for better service.

Login

Log in SHINING 3D User Account from the pop-up window when launching FreeScan.

If your computer failed to connect to the network:

  • Check the network connection and click Refresh to reconnect to the network. It will jump back to the login interface after successfully connecting to the network.
  • If your computer can not connect to the network successfully, click offline activation to directly perform the offline activation.

Col

Passport

Col

Network Not Available

Device Activation

Online Activation

The activation will be completed automatically after logging in successfully on the networked computer.

Offline Activation

If the PC cannot be networked, activate the scanner offline.

  1. Export C2SN3D file.

    1. Prepare a USB flash drive or portable hard disk.

    2. Insert the dongle to your PC.

    3. Enter the device serial number.

    4. Click Export. And save the C2SN3D file to a USB flash drive.

  2. Upload C2SN3D file.

    1. Enter https://passport.shining3d.com/login on the networked computer. Then log in or register a new account.

    2. Click Offline Activation.

    3. Upload the C2SN3D file.

  3. Export the SN3D2C file corresponding to your scanner account to your USB flash drive.

  4. Import the SN3D2C file to the software. Then insert the dongle to the PC to enter the software main interface.

Note

Please contact the supplier or technical support if none of the above methods can activate your device.