Design

The design function provides users with a convenient order submission platform, where users can submit prosthetic design orders through the SHINING 3D Dental Cloud. The design team ensures ideal prosthetics are created based on user requirements.

The design module includes the following main functions:

• New Design

  • Single or Multi-Design Orders: Support submitting a single designing project or combining multiple design projects into one order.
  • Order Preview: Allow users to review detailed order information before submission, including the design project list, fees, estimated delivery timeline, etc.

• Design List

  • Order Status Filter: Quickly locate orders based on their status (e.g., Pending, Designing, Waiting Confirm, Finished).
  • Order Details: Display complete information for created orders, including project details, design requirements, fee breakdown, delivery timeline, etc.
  • Online Communication: Add an online communication entry on the order details page, allowing users to directly communicate design requirements with administrators.

• Preferences

  • Custom Settings: Support setting different design preference parameters for various types of prosthetics (e.g., crowns, tray, 3D models).
  • Preference Templates: Save commonly used preference settings and quickly apply them when creating orders.

• Price Sheet

  • Fee Details: Display the fee standards for different design services, including base fees, expedited fees, and additional service fees.
  • Fee Calculator: Automatically calculates the total cost based on the selected design projects and quantities.

• Terms

  • Privacy Policy: Include clauses related to user information protection and handling. Please read carefully.
  • Terms of Use: Clarifies the terms of using the design service. It is recommended to review them before submitting an order.

Caution

If you do not agree to the Privacy Policy or Terms of Use, you will not be able to use the design service.

Workflow

After the user submits the order, the administrator will review the order to determine whether to accept. The specific work flow is as follows:

Waiting Accept

Accept or Decline

The order taker will forward it to the administrator, who will review it before confirming whether to accept the order.

Designing

Online Communication

The order taker has accepted the order and assigned it to the design team, who will begin working on the design.

Design Submitted

Quality Control

The designer team completes the design and submits the order.

Internal Review

Quality Inspection and Control

After the designer team completes the design, the administrator will strictly check the design document and submit it to the user after it is passed.

User Review

Approval Status

The user reviews and accepts the design. If not approved, a redesign is initiated.

After-sales Service

Bill Settlement

After the user accepts the order and requests a design adjustment, after-sales service will be provided.